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Help Center

What can we help you with?

Payments

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Shipping

DO YOU SHIP TO MY COUNTRY?

HOW LONG DOES SHIPPING USUALLY TAKE?

DO I GET A TRACKING NUMBER?

HOW DO I TRACK MY PACKAGE?

WHY ISN'T MY TRACKING INFORMATION NOT UPDATING?

Will I be responsible for any customs or duty fees?

The Tracking Number says delivered, but I haven't received my order. What should I do?

Returns, Refunds, and Cancellation

How do I cancel My Order?

CAN I RETURN MY ORDER FOR REFUND/REPLACEMENT?

I RECEIVED A DEFECTIVE / DAMAGED PRODUCT, CAN I CHANGE IT?

I'm Missing an Item From My Order, What Do I Do?

Why My item doesn't looks like the picture?

What is the time frame to report a problem with my order?